The best customer service

So I raved about Tom Bihn and his bags a little while ago. Two days ago the company surprised me once more by sending me a surprise gift. Tom has just designed a wallet, based on his series of clear organizer pouches. It’s basically a small organizer pouch with some felt dividers inside so you can keep cards and money separated:



They also sent me a few coupons for free UPS shipping within the US – too bad I can’t use them! Anybody in the US would like some?


Author: guerson

Historian. Teacher. Knitter. Passionate for bringing people together and building bridges.

One thought on “The best customer service”

  1. Hey, that’s really great customer service. I’ve been dreaming about one of his bags since you mentioned them. Minor detail: I don’t really use backpacks and the like…hahaha. Maybe I’ll get my husband one.

    I can totally use the coupons, but I would hate to bother you mailing them. What’s the expiration date?

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