The best customer service

So I raved about Tom Bihn and his bags a little while ago. Two days ago the company surprised me once more by sending me a surprise gift. Tom has just designed a wallet, based on his series of clear organizer pouches. It’s basically a small organizer pouch with some felt dividers inside so you can keep cards and money separated:



They also sent me a few coupons for free UPS shipping within the US – too bad I can’t use them! Anybody in the US would like some?


Author: guerson

Born and raised in Brazil, a Canadian stole my heart and took me to Canada in 1999. After seven years between Montreal and Toronto, we then moved to Barcelona, Spain, where I did research for my PhD thesis. This blog began as a chronicle of our adventures while living in Barcelona and exploring the old world and has acquired a life of its own after we moved back to Canada.

1 thought on “The best customer service”

  1. Hey, that’s really great customer service. I’ve been dreaming about one of his bags since you mentioned them. Minor detail: I don’t really use backpacks and the like…hahaha. Maybe I’ll get my husband one.

    I can totally use the coupons, but I would hate to bother you mailing them. What’s the expiration date?

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s